Convolution / Evolution
The problem with unchecked and unintentional complexity is that it gradually narrows the 'solution space' — the range of future improvements, adjustments, or innovations that can be realistically pursued. Picture the solution space as a playground where designers and developers have room to explore new ideas and tackle emerging challenges. As complexity accumulates without careful management, walls begin to form in this playground, limiting the freedom to experiment and improve. Changes become riskier, and small tweaks can lead to a cascade of unintended consequences. The more convoluted the system, the fewer opportunities there are to introduce meaningful, impactful updates without further complicating the product or alienating users.
Innovating in a Loss Averse Environment
In my path to product management, I've been shaped by both luck and a diverse background in computer science, economics, and data analysis. Flexibility has been key as I’ve navigated various industries, from e-Commerce to FinTech to InsurTech. In highly regulated sectors, the challenge lies in balancing innovation with compliance, anticipating regulatory changes, and managing risks. I’ve learned that well-rounded skills and strong collaboration are essential to managing complexity and adapting effectively, especially when working within strict regulations while still driving meaningful product development.